Mar 22 2010

Streaming Webcams update

Published by at 7:48 am under Books & Events

If you've been having trouble seeing the National Aviary's streaming webcams, here are some technical tips on what to do.

  • If you used to be able to see the stream but now see a big, white, spinning circle or no video at all:  This means your computer thinks it's connected to the stream but it it isn't.  To set it straight, close all your browser windows.  Then open one browser window -- !do not go to the webcam pages yet! -- and empty cache.  To empty cache in Internet Explorer 8, choose Tools > Internet Options > [Delete] browsing history.   To really convince your computer to behave, reboot it, empty cache and don't view either of the streaming videos until your computer has been running for about 5 minutes.
  • Chat problems:
    • Chat does not work on the Gulf Tower webpage.  You can sign in but you'll see nothing.
    • If you sign into Gulf Tower chat it may confuse your computer.  Close your browser windows and reopen.  Only sign in to Cathedral of Learning chat.
  • If you're having problems all the time:
    • Wildearth has learned that Firefox's update 3.6 does not work with their web pages.  NOTE ON MARCH 23:  Firefox 3.6.2 does work.  If your Firefox is not on that version, you'll need to update it
    • If you don't have java enabled on your computer, you won't be able to see the streams.
  • AUDIO WITH NO VIDEO was fixed (we hope) on March 24:  If you can hear the audio and see the ads but have no video, then empty your browser's cache and reload the page.  In Internet Explorer 8, choose Tools > Internet Options > [Delete] browsing history.

If your problems persist after this Wednesday, please leave a comment here and I will forward it to the National Aviary or you can contact them yourself.

3 responses so far

3 Responses to “Streaming Webcams update”

  1. faith Cornellon 22 Mar 2010 at 8:07 am

    Mon. 3/22; I always use my internet explorer for these cameras. They have problems also but I do manage to see both sites, altho when I go back & forth between the two it stops responding so I have learned to adapt my watching habits & I am more computer illiterate that most of the viewers here I think. Faith Cornell

  2. Jill Fleskeon 24 Mar 2010 at 8:13 am

    I am glad I am not the only one having problems viewing the webcams. I have contacted the Aviary.

  3. Robinon 27 May 2010 at 8:23 pm

    I use chrome to watch the peregrines. Today I haven’t been able to because when I load the page, it tells me that a lot of variables are undefined.

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